What is the MOQ (Minimum Order Quantity)?
MOQ varies by product and customization. For standard items it's typically low; for custom OEM/ODM orders we'll confirm the MOQ with your specifications. Contact us for exact figures.
What is the lead time / production time?
Standard products ship in 7-15 days. Custom or bulk orders take 20-45 days depending on quantity and customization. We'll provide a confirmed timeline with your quote.
Do you offer OEM/ODM customization?
Yes. We manufacture to your specifications - dimensions, materials, colors, branding and packaging. Share your drawings or samples and our engineering team will quote accordingly.
What payment methods do you accept?
We accept T/T (bank transfer), PayPal for samples, and L/C for large orders. Payment terms (deposit/balance) are confirmed at order placement.
Can I get a sample before placing a bulk order?
Yes, samples are available for most products. Sample cost is charged at unit price and refunded or deducted from your bulk order. Shipping is borne by the buyer.